If you are in need of assistance, please feel free to contact any of the individuals, branches, or departments listed below. Please do not send confidential information such as your account number or social security number via unsecured e-mail. Confidential information may be sent via secure e-mail within On-Line banking. For security purposes, e-mails with attachments or no subject line will be deleted prior to reading.
You may reach any of the individuals or departments below by calling
316-265-3272 or toll-free at
800-256-8049 with the noted extensions. Or, you may e-mail them by clicking on their title or name.
Other Important Phone Numbers (available 365 days a year 24/7)
Lost/stolen
Visa Credit Card - 1-800-449-7728
Debit/ATM card - 1-888-918-7790
Debit card (out of country calls) - 414-341-6535
Card Activation
Debit/ATM card - 1-866-985-2273 (1 card per call)
Visa Credit Card - 1-800-649-7728
**Note: You must call from the home or business phone number you have on file with CUA.
Select PIN
Debit/ATM card - 1-866-985-2273 (1 card per call)
Credit Card - 1-800-221-9648
**Note: You must call from the home or business phone number you have on file with CUA. PIN changes are also available at most CUA ATMs.
Gift Cards
Check the balance of your CUA Gift Card - 1-866-244-5360
Visa Payment Address Written correspondence or
PO Box 660348 payments other than Visa
Dallas, TX 75266-0348 Credit Union of America
PO Box 47528
Wichita, KS 67201-7528
