Marketing Partnerships
We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that either provide services to us or provide additional financial products for you to consider.

Under these arrangements, we may disclosure all of the information we collect, as described below, to companies that perform marketing or other services on our behalf to other financial institutions with whom we have joint marketing agreements. To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell to other third parties that information we provide to them. These marketing agreements are entered into in order to provide a broader selection of financial services to the membership and create economic efficiencies for the membership and the Credit Union. CUA partners in joint marketing agreements with companies providing services in these general areas of business: mail-houses, insurance, research, investments, and database management.

Links
The Credit Union of America web site contains links to other web sites. CUA strives to provide links that will benefit our web site users. However, Credit Union of America is not responsible for the privacy practices or content of such other sites. CUA encourages our users to be aware when they leave our site and reference the privacy policies of other sites visited.

Information We Collect And Disclose About You
We collect the following nonpublic personal information about you from a variety of sources and may disclose all the information we collect to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

  • Information we receive from you on membership and loan applications and other forms.
  • Information about your transactions with us or others.
  • Information we receive from a consumer reporting agency.
  • Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employers or from other institutions where you conduct financial transactions.

We may also disclose information we collect about you under other circumstances, including with non-affiliated third parties, as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of Credit Union of America, follow your instructions as you authorize, or protect the security of our financial records. Credit Union of America does not sell lists of member information.

If you terminate your membership with Credit Union of America, we will not share information we have collected about you, except as permitted or required by law.

How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.