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CUA Insider
COVID-19 Update 4/1

COVID-19 Update 4/1

There is one thing you can be certain of during these uncertain times and that is Credit Union of America is strong and ready to assist our members. If you're finding yourself with financial worries, please click here or give us a call at 800.256.8049 during business hours, Monday through Friday. We have various options and would like the opportunity to help. The sooner we can review a situation, the sooner we can usually minimize it. Let’s work together to find the best solution for you.

Welcome to Friendly....

Frank Shoffner

Credit Union of America, CEO


Comments

Credit Union of America

Angela, we are sorry to hear about your husband's job. Give us a call at 800.256.8049 to discuss options. You may also qualify to skip, or defer, April and May's loan payments.
4/2/2020 1:14:27 PM

Credit Union of America

Isabel, we are so sorry to hear that you are not currently working. You can apply to have both your car payment and signature loan to be deferred (or we also refer to this as skipped) using the form below. Please submit a new form for each loan. Feel free to give us a call if you have any questions.

https://www.cuofamerica.com/Applications-Forms/Skip-a-Payment-Uncertain-Times
4/2/2020 1:10:56 PM

Credit Union of America

Sterling, please give us a call at 800.256.8049 and we can discuss options for you regarding your loans and making payments.
4/2/2020 1:07:43 PM

Credit Union of America

Hi Marcus, I apologize, we are experiencing higher than normal call volumes. If your voicemail still has not been returned was not returned, please email us your information at Info@CUofAmerica.com.
4/2/2020 1:05:03 PM

Marcus Williams

I left a voicemail at 10:30am today and have yet to hear from anyone. Not sure if you guys are super busy so I’ll wait till someone calls me.

Thanks Marcus
4/1/2020 3:14:03 PM

Dustin gier

I tried to ask for help and so have a few people I know and always turned away. Currently looking for a new bank
4/1/2020 2:40:27 PM

Sterling Morrison

Will you be offer to lower interest rates to those of us who have loans with you so that we can continue to make payments for as long as possible?
4/1/2020 1:37:19 PM

Angela S Gragg

My husband has been laid off due to this terrible crisis. He will be called back but we need to make a change to our car payments if we can. Can we re-do our payments ? We have gap insurance and we could take that off. Is there anything else we could do differently?

Thank you so much,
Angi Gragg
4/1/2020 11:48:16 AM

Angela S Gragg

My husband has just lost his job until his company can re-open. We have 2 car payments. Can we refinance, is there things we can take away from our payment like gap insurance etc.

Thank you,
Angi Gragg
316-213-3122
4/1/2020 11:45:57 AM

Isabel Martinez

Due to COVID-19 I am currently not working so I won’t be getting paid for the month of April. Can my Car Payment and my Signature Loan (both for April) be deferred? Or skipped?
4/1/2020 9:48:54 AM