Jump to main content
If there are issues using a screen reader on this site, please call 316-219-5197 during normal business hours. Account inquiries and access are available 24 hours a day, seven days a week by using our Automated Phone Teller feature. Please call 316-265-3272 and press option 1 to access your account by Automated Phone Teller.
CUA Insider
Credit Union of America Names New President/CEO

Credit Union of America Names New President/CEO

The Credit Union of America (CUA) Board of Directors is pleased to announce Frank Shoffner as CUA’s new President, effective December 1, 2017.  

Current President and CEO, Bob Thurman, will be retiring after a 43-year career with Credit Union of America, effective March 1, 2018.   Shoffner will then become President and CEO.

Shoffner, born and raised in Caldwell, Kansas, has lived, worked, and raised his family in Wichita since 1989.  He graduated from high school in Spearville, Kansas, received his Associates degree from Hutchinson Community College, and a Bachelors degree in Business Administration from the University of Arkansas.

Over the past 23 years Shoffner has served CUA members as Vice President of Lending, Senior Vice President of Lending, and, most recently, Chief Operating Officer.  His tenure also includes nine years of overseeing retail branch operations. He has been instrumental in developing systems and personnel to position CUA as the leading auto lender in the Wichita metropolitan area, including a robust indirect lending program.

Mr. Shoffner shares, “I’m quite fortunate to have the opportunity to work for and now lead Credit Union of America in its future growth and service to the membership. It’s invigorating to be part of an organization that offers a friendly and open culture to all that come through our doors. We’re a market leader not only in growth, but also innovation, and service. It feels good to know that CUA contributes to the overall successes of the communities it serves and the livelihood of our 250 employees.”

David Blakemore, Chairman of CUA’s Board of Directors, led the committee charged with finding Thurman’s successor.  He commented, “We are very pleased to be able to select Frank Shoffner as CUA’s new President.  Frank is a seasoned credit union executive, who has been key to CUA’s success and embodies CUA’s ‘Welcome to Friendly’ spirit.  The CUA Board thanks Bob Thurman for his many years of outstanding leadership at CUA, as well as his many contributions to the credit union movement, both in Kansas and nationally.”
Mr. Thurman stated, “I am extremely thankful for the opportunity to work for this member-driven organization for 43 years and to lead it for the last 37 years.  We have built a great organization whose culture is focused on serving our members and creating a thriving working environment.  I was fortunate to have a strong team of managers and staff, and the benefit of excellent leadership from our volunteer Board and Supervisory Committee over these many years.  I am proud of our accomplishments and I am very confident in Frank Shoffner, his team, and their ability and drive to continue CUA’s success.”


Angela G Mooneyham

Congratulations, Frank Shoffner on your newly appointed position. I know the Credit Union of America has been known as the teacher's credit union, I hope you will strive to keep teacher's of the Wichita Community going forward in the funding of grants which is so poorly needed in a lot of our classrooms. Again, congratulations in your future position. The best of luck to Bob Thurman in his retirement.
3/7/2018 8:31:44 AM

Andrew Braun

Well deserved! I have known Frank for several years and he will be a great leader for the Credit Union. Both Frank and CUA are first class organizations.
1/30/2018 8:58:34 AM

Sharon Mazzoni

Congratulations to Bob on his retirement and congratulations to Frank as the new president. Well deserved for both of you.
12/20/2017 2:48:10 PM

Chuck Haffner

Congratulations Frank. A very well deserved appointment to this position.

Great Choice CUA
Chuck Haffner
12/12/2017 4:26:29 PM

J H Wilson

It has been an honor to know and work with Frank since his first year with the Credit Union. Frank has been instrumental on so many levels in directly contributing to the success & growth of the organization through actively listening to the members and acting upon that knowledge. Frank is a great choice for CEO and I continue to be proud to be a member of the CUA after 26 years. Congratulations Frank!
12/7/2017 12:38:59 PM

Alan Weikal

Congratulations Frank on being named President and CEO. Wishing you the best in your future service in your new position. Congratulations Bob on your pending retirement. I was privileged to work along side you during my employment at Kansas Corporate Credit Union. Bob, enjoy each day in retirement as the days go by much faster in retirement than they did during one's work career.
12/7/2017 10:22:34 AM