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Digital Banking

Frequently Asked Questions

Click on the new user link underneath the login credentials. You will be directed to a registration page that will begin the registration process.

You will need to have your Credit Union of America member number available as well as your social security number and date of birth. These are verified against the information we have on file to ensure you are the owner of your account(s).

You will also be asked to provide an email address and a mobile phone number. Your contact information is used for digital banking notifications and in the event that you need to reset your password.

If you select “Forgot Password” during the digital banking log in process, this will unlock your account by resetting your password.

Yes, Credit Union of America offers Card Management in digital banking. You can temporarily lock and unlock your card at your convenience. There are also other features such as permanently blocking the card, manage your cards limits, placing travel alerts and more.

You can place travel alerts at your own convenience in your digital banking “Card Management” feature.

You can find your eStatements in digital banking by selecting the “More” option then the eStatements widget.

Yes, Credit Union of America offers Member to Member transfer in your digital banking by going to the “Transfers” widget. In Transfers, you will see an option to “Transfer to another Credit Union of America member.” You will need the person’s member and share ID number. If you do not have this information, you will need to request this from the person you are transferring to.

Yes, Credit Union of America offers Account to Account transfer in digital banking by going to the "Transfers" widget. In the "Transfers" widget, you will see an option to “Add an External Account”. You will need your account number and 9 digital routing number of the other financial institution. Once you have verified your external account, you can transfer funds between accounts. There is a $3,000 daily limit, however the monthly limit Is $5,000.