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Frequently Asked Questions

Yes, the Core Account earns dividends at a tiered rate. For current Core Account tiered rates, please visit Credit Union of America's rates page.

Upon opening a checking account you will recieve a temporary debit card same day. Your permanent debit card will be sent in the mail and delivered within 7 to 10 business days. 

Yes, your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. Please refer to for additional information on insurable limits.

Credit Union of America offers corporate checks which can be provided in branch. For corporate check fees, please see CUA's Member Fee Schedule.

Yes, Credit Union of America offers youth checking accounts starting at the age of 14. A parent or guardian is required as a co-owner unless the child is over age 16. At age 16 youth may have their own checking account with proper ID and review of the Greenpath CheckRight online course. Accounts for youth require the physical Social Security card present during account opening.

To order checks for the first time, please contact a representative. You can re-order checks at anytime by logging into the desktop version of digital banking. On the left-hand side select "More" then choose the "Draft Services" widget. 

Yes, Credit Union of America offers "Card Management" in digital banking. You can temporarily lock and unlock your card at your convenience. There are also other features such as permanently blocking the card, manage your cards limits, placing travel alerts, and more.

If it’s a company you’ve worked with before, contact them first for credit. If they refuse to assist, you can contact Credit Union of America to dispute the charge on our end.

No, Credit Union of America does not exchange foreign currency for US Cash. 

Contact us to close your checking account remotely. You can also visit your local branch to request closure.