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Visa Credit Cards

Frequently Asked Questions

You can transfer a payment in Credit Union of America's Digital Banking, make a payment with a TAP teller, contact PSCU at 866.820.5887 to make a payment for a $5 fee, or mail a payment to the address listed on your credit card statement.

Yes, you can request a credit line increase by putting in an application with a Credit Union of America loan officer. See a representative for deails.

You can report your credit card lost or stolen by going to the Card Management tool in your Credit Union of America digital banking or by contacting PSCU at 866.820.5887.

Yes, Credit Union of America offers Credit Life and Credit Disability insurance on our credit cards at the time of application.

After you have confirmed that the transactions are not yours, please call CUA at 800.256.8049 to dispute.

It takes 7 to 10 business days to receive your credit card in the mail.

You can set up card alerts in Digital Banking within the "Card Management" widget. 

You can fill our the Balance Transfer Request form online. You may also give us a call or stop by any Credit Union of America location to fill out a balance transfer requst form. Having a copy of your statement for the balance you are trying to transfer over will help make this process easier.

We do have rewards points for both of Credit Union of America's consumer credit cards. CUA's Signature Cash Back card has 2% cash back per dollar spent and you earn 7,500 bonus points for spending $3,000 in the first 90 days. CUA's Platinum Give Back card earns 1 reward point for every dollar you spend.

Yes, Credit Union of America offers "Card Management" in Digital Banking. You can temporarily lock and unlock your card at your convenience. There are also other features such as permanently blocking the card, manage your cards limits, placing travel alerts and more.