Have a Question?
Contact Options Available Monday - Friday 9:00 am - 6:00 pm and Saturdays 9:00 am to 1:00 pm.
Call
Speak with a representitive in our Member Support Center.
Local:
316.265.3272 (for more see below)
Toll Free:
800.256.8049
Chat
Chat with a Member Support Center representative securely and in real time!
Secure Message
Have a specific question about your account? Log in to digital banking from you mobile app or phone and navigate to "Message Center". Log in now.
Text
Have a question on the go? Text us at 316.265.3272 for non-account related inquires. Carrier and data rates may apply.
Local Area Codes for Member Support Center
Toll Free 800.256.8049 |
Wichita |
316.265.3272 |
Great Bend |
620.792.2554 |
Salina |
785.404.1580 |
Hutchinson |
620.663.1566 |
Pratt |
620.672.5968 |
Important Phone Numbers - Available 24/7/365
Lost/Stolen Cards |
VISA Cash Back Signature Card |
866.565.6172 |
VISA Give Back Platinum Card |
866.820.5887 |
Debit |
866.820.5887 |
Debit (when out of country) |
414.341.6535 |
Card Activation |
Debit |
866.985.2273 (1 card per call) |
Visa Credit |
800.527.7728 |
|
Select/Change PIN |
Debit Card |
866.985.2273 |
Visa Credit Card |
888.886.0083 |
|
Card Fraud/Disputes |
VISA Cash Back Signature Card |
File online or call 866.565.6172 |
VISA Give Back Platinum Card |
File online or call 866.820.5887 |
Debit Charge Dispute |
316.265.3272 |
Debit Fraud Activity |
316.265.3272 |
Credit Union of America Perks |
Member Service |
316.854.3500 or via email |
U.S. Postal Addresses
CUA Visa Payments
PO Box 660493
Dallas, TX 75266-0493
|
Written Correspondence or Non-Visa Payments
Credit Union of America
PO Box 47528
Wichita, KS. 67201-7528
|