Have a Question?
There are multiple options for contacting a friendly Credit Union of America (CUA) team member Monday to Friday 9:00 a.m. to 5:00 p.m. and Saturdays 9:00 a.m. to 12:00 p.m.
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Call
Speak with a representative in our Member Support Center.
Local: 316.265.3272
Toll-Free: 800.256.8049
(Or browse the list below for local Member Support Center numbers)
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Chat
Chat with a Member Support Center representative securely and in real time using the messaging option in the bottom right-hand corner of your screen.
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Text
Have a question on the go? Text us at 316.265.3272 for non-account-related inquiries. Carrier and data rates may apply.
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After Hours
Need help after business hours? Log in to digital banking and navigate to "Message Center" to send our team a message at any time. These messages will be returned within 24 business hours.
Log In Now
Phone Numbers
Member Support Center
| Toll Free |
800.256.8049 |
| Wichita |
316.265.3272 |
| Great Bend |
620.792.2554 |
| Salina |
785.404.1580 |
| Hutchinson |
620.663.1566 |
| Pratt |
620.672.5968 |
Credit Union of America Perks
| Member Service |
316.854.3500 or via email |
Important Phone Numbers - Available 24/7/365
Lost/Stolen Cards
| VISA Cash Back Signature Card |
866.565.6172 |
| VISA Give Back Platinum Card |
866.820.5887 |
| Debit |
866.642.6077 |
| Debit (when out of country) |
727.299.2449 |
Card Activation
| Debit |
800.631.3197 (1 card per call) |
| Visa Credit |
800.527.7728 |
Select/Change PIN
| Debit Card |
888.886.0083 |
| Visa Credit Card |
888.886.0083 |
Card Fraud/Disputes
| VISA Cash Back Signature Card |
File online or call 866.565.6172 |
| VISA Give Back Platinum Card |
File online or call 866.820.5887 |
| Debit Charge Dispute |
316.265.3272 |
| Debit Fraud Activity |
316.265.3272 |
U.S. Postal Addresses
CUA Visa Payments
PO Box 660493
Dallas, TX 75266-0493
Written Correspondence
Credit Union of America
PO Box 47528
Wichita, KS. 67201-7528