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Contact Us

Welcome to Friendly

Have a Question?

There are multiple options for contacting a friendly Credit Union of America (CUA) team member Monday to Friday 9:00 a.m. to 5:00 p.m. and Saturdays 9:00 a.m. to 12:00 p.m.



    Speak with a representative in our Member Support Center.
    Local: 316.265.3272
    Toll-Free: 800.256.8049
    (Or browse the list below for local Member Support Center numbers)



    Chat with a Member Support Center representative securely and in real time using the messaging option in the bottom right-hand corner of your screen.



    Have a question on the go? Text us at 316.265.3272 for non-account-related inquiries. Carrier and data rates may apply.


    After Hours

    Need help after business hours? Log in to digital banking and navigate to "Message Center" to send our team a message at any time. These messages will be returned within 24 business hours.

    Log In Now

Phone Numbers

Member Support Center
Toll Free 800.256.8049
Wichita 316.265.3272
Great Bend 620.792.2554
Salina 785.404.1580
Hutchinson 620.663.1566
Pratt 620.672.5968
Credit Union of America Perks
Member Service 316.854.3500 or via email


Important Phone Numbers - Available 24/7/365

Lost/Stolen Cards
Credit 866.820.5887
Debit 866.642.6077
Debit (when out of country) 727.299.2449
Card Activation
Debit 800.631.3197 (1 card per call)
Visa Credit 800.527.7728

Note: You must call from the home or business phone number you have on file with CUA.

Select/Change PIN
Debit Card 888.886.0083
Visa Credit Card 888.886.0083

Note: You must call from the home or business phone number you have on file with CUA. PIN changes are also available at most CUA ATMs.

Card Fraud/Disputes
Credit Charge Dispute 316.265.3272
Credit Fraud Activity 316.265.3272
Debit Charge Dispute 316.265.3272
Debit Fraud Activity 316.265.3272

U.S. Postal Addresses

CUA Visa Payments

PO Box 660493
Dallas, TX 75266-0493

Written Correspondence

Credit Union of America
PO Box 47528
Wichita, KS 67201-7528