Credit Union of America Saturday operations will be limited to drive-thru cash services. Call Center, Lending and Account Services will be unavailable on Saturdays, temporarily. Click here for a full list of locations and hours.
*Please do not send confidential information such as your account number, social security number, or personal contact information through regular e-mail.
Department Extensions | Community Phone Numbers
| 316.265.3272 | 800.256.8049 |
| Automated Phone Teller |
1 |
| Online Banking |
4 |
| General Information | Questions |
5 |
| Credit or Debit Cards |
3 |
| Consumer Loans |
2 |
| Mortgage Loans |
191 |
| Investments/Wealth Management |
46 |
| Business Accounts |
165 |
| Great Bend |
620.792.2554 |
| Salina |
785.404.1580 |
| Hutchinson |
620.663.1566 |
| Pratt |
620.672.5968 |
Important Phone Numbers - Available 24/7/365
| Lost/Stolen Cards |
| VISA Cash Back Signature Card |
866.565.6172 |
| VISA Give Back Platinum Card |
866.820.5887 |
| Debit |
866.820.5887 |
| Debit (when out of country) |
414.341.6535 |
| Card Activation |
| Debit |
866.985.2273 (1 card per call) |
| Visa Credit |
800.527.7728 |
|
| Select/Change PIN |
| Debit Card |
866.985.2273 |
| Visa Credit Card |
888.886.0083 |
|
| Card Fraud/Disputes |
| VISA Cash Back Signature Card |
File online or call 866.565.6172 |
| VISA Give Back Platinum Card |
File online or call 1.866.820.5887 |
| Debit Charge Dispute |
316.265.3272 ext. 192 |
| Debit Fraud Activity |
316.265.3272 |
| Credit Union of America Perks |
| Member Service |
316.854.3500 or via email |
U.S. Postal Addresses
|
CUA Visa Payments
PO Box 660493
Dallas, TX 75266-0493
|
Written Correspondence or Non-Visa Payments
Credit Union of America
PO Box 47528
Wichita, KS. 67201-7528
|